Legal

Privacy Policy

Last updated: August 21, 2026

1. Overview

This Privacy Policy explains how OrbitsTrek ("we", "us", or "our") collects, uses, and protects information when you visit our website, request a demo, start a trial, or use the OrbitsTrek business management platform (the "Service").

2. Information We Collect

We collect the following categories of information:

  • Contact information you provide, such as name, email, phone number, and company, when you submit a form, request a demo, or start a trial.
  • Account and usage data generated when you or your organization use the Service, including attendance records, HR and payroll data, warranty/service records, and lead data your organization stores.
  • Technical data, such as IP address, browser type, and pages visited, collected automatically via standard web analytics.

3. How We Use Information

We use collected information to:

  • Provide, operate, and maintain the Service.
  • Respond to enquiries, demo requests, and support messages.
  • Send transactional emails, such as trial and order confirmations, and — with your consent where required — product updates.
  • Monitor and improve the performance, security, and usability of the Service and website.
  • Comply with legal obligations.

4. Data Belonging to Your Organization

When your organization uses the Service, data entered into modules such as Attendance, Payroll, HR, Warranty & Service Management, and Lead Management (including data about your employees and customers) is controlled by your organization. We process this data on your organization's behalf solely to provide the Service, and do not use it for any unrelated purpose.

5. Sharing of Information

We do not sell personal information. We may share information with service providers who help us operate the Service (such as email delivery and hosting providers), under confidentiality obligations, or when required by law, to protect our rights, or in connection with a business transfer.

6. Data Retention

We retain information for as long as necessary to provide the Service and fulfil the purposes described in this policy, or as required by law. You may request deletion of your organization's account data, subject to any legal retention obligations.

7. Security

We apply reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, reach out through our .

9. Cookies and Analytics

We use standard web analytics tools to understand how visitors use our website and improve it over time. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact

For privacy-related questions, reach out through our .